RETURN AND REFUND
CONDITIONS DE RETOUR
If you are not satisfied with your order, you can return it free of charge in whole or in part within 20 days.
Items must be returned in their original condition, with the label and plastic seal (security lock).
The refund will be made within 15 working days from receipt of your return in our warehouse. However, we undertake to complete it before this deadline.
INTERNATIONAL RETURNS
Returns from abroad are at your expense.
Return address :
DAVIMAR BERENICE
200 Chaussée Jules César
Bâtiment B3
95250 Beauchamp
DELIVERY
Delivery takes place in 24 to 48 hours with Chronopost.
The preparation time is 2 to 3 days. During periods of commercial promotions (outlet, private sales or sales), this period may extend to 7 working days.
Shipping costs are free from 200€ of purchase, below this amount you will be charged 8€.
For logistical reasons, it is possible that your package will be sent in 2 separate shipments.
CHRONOPOST DELIVERY - INTERNATIONAL
- Shipping costs are the responsibility of the recipient, customs fees and import taxes will also apply to your order and apply depending on the country of destination.
- Your order is usually shipped within 3 business days. Depending on customs clearance facilities, your package may be delivered 7 to 10 days after the date of your order.
- Special periods (outlet, private sales or sales) may extend preparation times by up to 7 working days.
- If the package is returned to the sender, we will resend your package or a refund.
CHRONOPOST DELIVERY - UK
- Due to new laws relating to the implementation of BREXIT, customs fees and import taxes will also apply to your order. These costs depend on external organizations, you will be asked to pay them, via a link, once your order has been shipped. Please take this fact into account when placing your order.
- Special periods (outlet, private sales or sales) may extend preparation times by up to 7 days.